Your Data, Protected

Privacy Policy — Joy & Sons Electric

Effective Date: November 19, 2025

Joy & Sons Electric (“we,” “us,” “our”) operates in Philadelphia, Pennsylvania, and is committed to protecting the privacy of visitors to our website (the “Site”) and our customers. This Privacy Policy explains what information we collect, how we use it, and the rights available to you.


1. Information We Collect

A. Information You Provide to Us

When you contact us through our website, request a quote, schedule a service, or communicate with us, we may collect:

  • Name

  • Email address

  • Phone number

  • Address or service location

  • Details about your electrical service needs

  • Any message or attachments you send

B. Information Collected Automatically

When you visit the Site, we may automatically collect:

  • IP address

  • Browser and device information

  • Pages visited and time spent on the Site

  • Referring website or link

  • General location (city/region; not precise GPS)

  • Cookies or similar technologies

C. Cookies and Tracking

We may use cookies to improve site performance, analyze usage, and personalize the user experience. You can disable cookies through your browser settings.


2. How We Use Your Information

We use your information to:

  • Respond to inquiries, quotes, and service requests

  • Provide, schedule, and manage electrical services

  • Improve the Site’s functionality and user experience

  • Communicate updates, scheduling changes, or relevant service information

  • Send marketing or promotional messages only if you opt in

  • Protect against fraud, misuse, or security issues

  • Comply with legal or regulatory obligations


3. How We Share Your Information

We may share your information with:

  • Service providers such as hosting companies, email platforms, or scheduling tools

  • Subcontractors or licensed partners, only when necessary to deliver electrical services

  • Legal authorities, if required by law, court order, or to protect our rights

We do not sell your personal information.


4. Data Security

We implement reasonable technical and administrative safeguards to protect your data. However, no method of transmission or storage is completely secure, so we cannot guarantee absolute protection.


5. Data Retention

We retain personal information only as long as needed:

  • To provide services

  • To maintain business and financial records

  • To comply with legal obligations

Information is securely deleted or anonymized when no longer required.


6. Your Privacy Rights

While Pennsylvania does not have its own comprehensive consumer privacy law, you may still have rights depending on your location, including:

  • Requesting a copy of the personal information we hold

  • Requesting corrections or updates

  • Requesting deletion of your information (where applicable)

  • Opting out of marketing emails

To exercise these rights, contact us using the information in Section 9.


7. Children’s Privacy

Our Site is not intended for children under 13. We do not knowingly collect personal information from children under 13.


8. Changes to This Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page with an updated “Effective Date.”


9. Contact Us

If you have questions about this Privacy Policy or want to make a privacy-related request, contact us at:

Joy & Sons Electric
Philadelphia, PA
Email: joyandsonselectric@gmail.com
Phone: (267) 323-5168